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Global Compliance

The Global Compliance department is responsible for supporting the development and implementation of practices that facilitate employees’ compliance with laws and Group policy.

The thrust of our compliance efforts is the promotion of ethical behaviour and corporate responsibility in accordance with our values and due diligence in preventing and detecting misconduct or non-compliance with laws or regulations, supported by effective compliance systems.

Our employees are encouraged to seek help and to report concerns or suspected cases of misconduct without the fear of retaliation.  Employees can do this through line management or via our integrity and confidential reporting lines.  All concerns and allegations are fairly and independently investigated and disciplinary action, if applicable, is commensurate with the issues presented.

The Global Compliance organisation comprises three groups:

• Global Compliance Business Partners, who are aligned to each business unit.  Their role is to proactively partner with senior leaders to drive a values and compliance-based culture and improve risk identification and management practices;
• Global Compliance Operations centrally manages our compliance activities (e.g. analytics, reporting, communications, policy administration, project management and training), with a focus on efficiency, consistency and continuous improvement;
• Global Compliance Investigations co-ordinates all compliance-related investigations, ensuring consistency and efficiency of investigations across geographies and business units.

Global Compliance contact information

Global Compliance Officer
UK Phone: + 44 20 8047 4501
US Phone: +1 215-751-5895
Fax +1 215-751-5319

Mailing Address:
Box 58572
Philadelphia
Pennsylvania 19102
USA

(This secure, off-site post office box may be used for reporting concerns. Please do not use this address for Adverse Event Reporting. If you are a physician, follow the procedures required by your country's regulations.)

Integrity helpline
Global Compliance manages the Integrity helpline, a service that provides a channel for reporting to GSK alleged breaches of any legal or regulatory obligations, financial fraud, including accounting, internal controls and auditing, or any alleged contravention of GSK's Code of Conduct (PDF) or corporate policies.

The helpline is a confidential, toll-free number available to all GSK employees, contractors and vendors, and interested outside parties. Calls are not traced, and callers may remain anonymous (caller ID has been disabled). People in the US and Canada may call toll-free 1-866-GSK-ETHICS (1-866-475-3844) during normal business hours (ET). Callers outside the US should contact the applicable Confidential Reporting Line for their country. Programme numbers and details are available in the Introduction to Global Compliance Integrity Brochure (PDF).

GSK's Code of Conduct
GSK's Code of Conduct (PDF) is the foundation for all the company policies. It sets out the fundamental principles that the company values and that employees should apply in their daily work. Supporting the Code of Conduct policy is a range of corporate policies providing specific guidance in areas such as competition law, marketing practices, non-discrimination, share dealing, and conflicts of interest. GSK's employee guide to business conduct highlights the Code of Conduct, core compliance policies and provides guidance to employees. It is the responsibility of each employee to implement the code and follow the employee guide to sustain the trust and confidence of all GSK stakeholders.

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