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Shareholders

Relations with shareholders

Financial results are announced on a quarterly basis in April, July, October and February. The annual results are included in our Annual Report. All shareholders receive an annual summary leaflet which advises them that our Annual Report and Notice of our Annual General Meeting are available on our website.

The CEO and CFO give live presentations to institutional investors, analysts and media with the half and full year results, which are also available via webcast and teleconference. After the first and third quarter results, we hold webcast teleconferences for the same audience. Our results are available on this site.

The company’s investor relations department, with offices in London and Philadelphia, acts as a focal point for communications with investors throughout the world. The CEO, CFO and Chairman maintain a dialogue with major shareholders on performance, plans and objectives through a programme of regular meetings.

The Company Secretary acts as a focal point for communications on corporate governance matters. We also have a small central Corporate Responsibility (CR) team which co-ordinates strategy, policy development and reporting specifically with respect to CR and communicates with socially responsible investors and other stakeholders.

The Chairman meets regularly with institutional shareholders to hear their views and discuss issues of mutual importance and communicates their views to the Board. The Senior Independent Director and all the Non-Executive Directors are available to meet shareholders.

The Remuneration Committee Chairman, the Chairman, the Head of Human Resources and the Company Secretary hold annual meetings with major shareholders to discuss executive remuneration and governance matters.

The AGM takes place in London and formal notification is sent to shareholders at least one month in advance. The AGM includes a presentation about the business and Directors answer shareholder questions both during the meeting and informally afterwards.

Voting on all resolutions at the AGM is on a poll and the full results, including votes withheld, are published on this website.